Trust it to us to continuously monitor, optimise and respond to any incidents that come up. Your business doesn't function without working technology, so it's vital that a team of experienced engineers keep an eye on things from afar.
We operate an ITIL based service desk to ensure consistent handling of requests in a way that is internationally recognised and straight forward for end users to understand what to expect when they reach out to us for assistance.
| Infrastructure | Servers (physical, virtual and cloud) |
| Network (routing, switching, wireless, security) | |
| Critical services (Active Directory, File & Print, DNS) | |
| Applications | Office 365 |
| Line of Business applications | |
| End User | Desktop/Notebook builds |
| Desktop application assistance | |
| Mobile device management and support |
| Infrastructure | Tracking vital stats of servers and responding to negative trends or problems proactively. |
| Analysing logs and tracking availability of network devices that are critical to operations. | |
| Applications | Monitoring of important Line of Business applications to ensure they are available and functional. |
| Monitoring of cloud applications ensuring any problems get logged and followed to resolution. |
| Consumables | We can supply day to day consumables from major equipment vendors and take responsibility for ensuring compatibility. |
| End User Devices | We can supply a full range of desktops, notebooks, tablets and other personal technology devices your end users need. |