Contact Us
We are here to help. If you're an existing customer needing support, or want to talk to us about becoming a customer, please get in touch below.
Existing Customers
Our Customer Portal allows you to instantly log a ticket online, as well as follow up existing tickets.
Help us serve you efficiently by using our Customer Portal in the first instance. You can sign into our Customer Portal using your Microsoft 365 Account (your work email address).
If you're having trouble logging in, please contact us using the details below.
Remote Assistance
Need help with your computer? We can connect to your computer remotely to help you with your IT issues.
If you have been asked to download our remote assistance application, please select the appropriate link below.
Become a Customer
We'd love to schedule a time to discuss what your business needs in the way of better IT support and how we might be able to help with that.
Contact us using the details below to arrange a time to meet with one of our team.
Give us a call
Send us an email
Location & Hours
Our office is located in the heart of Ponsonby, Auckland. We're open Monday to Friday, 9am to 5pm. If you need to visit us, please call ahead to make an appointment.
Our address is:
124B Ponsonby Road
Grey Lynn
Auckland 1011
Note there's no postal service to this address. If you need to send us something, please use a tracked courier service with signature required.
If you're driving, there is parking available on the street outside our office.
Our office is on the first floor, accessible by stairs only.